Webinar registration limits

Forum|Forum|4 years ago
December 31, 2021
3 replies
25 views

Hi all,

We have a limit of 500 on our webinar attendees. Usually about 50-60% of people that register will attend.

Does anyone know what happens when the 501st person tries to register for a webinar?

Will Zoom allow this but then block anyone that tries to attend the webinar if it has already reached 500?

Thanks!

Best answer by ZoomTestKitchen

As mentioned, you to set the number of registrants to a higher number than the license count, since this allows for the no-show rate.

webinar will enforce your license limit when folks are actually connecting to the webinar. If you’re also streaming the webinar and have I believe a business or higher account, you can configure webinar to send those trying to connect beyond the license limit to the location where you’re streaming.

RobF

Employee

Once your Webinar has been scheduled, you can edit the registration options. One of the available options under the "Other Options" section is a checkbox labeled, "Restrict number of registrants". If you want to limit that to the size your Webinar license you can.
See the attached screenshot.
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thanks,

rob

L

LauraBAuthor

Newcomer

Thanks Rob - really helpful!

ZoomTestKitchenAnswer

Specialist

As mentioned, you to set the number of registrants to a higher number than the license count, since this allows for the no-show rate.

webinar will enforce your license limit when folks are actually connecting to the webinar. If you’re also streaming the webinar and have I believe a business or higher account, you can configure webinar to send those trying to connect beyond the license limit to the location where you’re streaming.