webinar registration csv import recurrence event

Forum|Forum|4 years ago
January 27, 2022
2 replies
3 views

hi,

on a single event i can import registration-CSV.

why cant i import in to a recurrence event?

best,

felix

DeniseLahat

Community Champion | Customer

I guess that is because then you do a recurring event people can register for part of the sessions. If you upload a csv they will be registered for all automatically for all sessions. So i guess product design did not implement such a feature.

M

m3n3t3k3lAuthor

Newcomer

hi and thanks for the answer.

in the registration settings i have 3 options:

1- "Attendees register once and can attend any of the occurrences"

2- "Attendees need to register for each occurrence to attend"

3- "Attendees register once and can choose one or more occurrences to attend"

for option 1, why there is no "global" CSV- import possible?

for option 2 i can understand, there is no gobal import. but why there is no import per occurrence?

anyway, we found a workaround

S

SpoA

Newcomer

Hi, could you please explain which type of workaround you've used? I tried to start with a single instance webinar, import, and then convert it into a recurring webinar, but then it lost all the registrants.

Any hint?

Thanks