webinar registration csv import recurrence event | Community
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Newcomer
January 27, 2022
Question

webinar registration csv import recurrence event

  • January 27, 2022
  • 2 replies
  • 3 views

hi,

 

on a single event i can import registration-CSV.

why cant i import in to a recurrence event?

 

 best,

felix

    2 replies

    DeniseLahat
    Community Champion | Customer
    Community Champion | Customer
    January 27, 2022

    I guess that is because then you do a recurring event people can register for part of the sessions.  If you upload a csv they will be registered for all automatically for all sessions.  So i guess product design did not implement such a feature.

    m3n3t3k3lAuthor
    Newcomer
    January 27, 2022

    hi and thanks for the answer.

    in the registration settings i have 3 options:

     

    1- "Attendees register once and can attend any of the occurrences"

    2- "Attendees need to register for each occurrence to attend"

    3- "Attendees register once and can choose one or more occurrences to attend"

     

    for option 1, why there is no "global" CSV- import possible?

    for option 2 i can understand, there is no gobal import. but why there is no import per occurrence?

     

    anyway, we found a workaround

     

    Newcomer
    June 15, 2022

    Hi, could you please explain which type of workaround you've used? I tried to start with a single instance webinar, import, and then convert it into a recurring webinar, but then it lost all the registrants.

    Any hint?

    Thanks

    Newcomer
    January 24, 2023

    I too am interested in the workaround.

    m3n3t3k3lAuthor
    Newcomer
    February 1, 2023

    Hello,

    Sorry for beeing late. its just about a year 😉

    I have no clou anymore, what our workaround was.
    now we have a isv-account, and there is no csv-import possible at all.

    sorry, but: shame on you zoom...