Skip to main content
Newcomer
August 16, 2023
Solved

Webinar Recording

I have the free version of zoom. My boss has the paid version and added webinars to my account for a month so we could host a meeting. After the month was done, I went back to the free version.

 

I need a webinar recording from that month and I can't find it anywhere. I know I recorded it. Where would I find it?

    Frank_TBAnswer
    Community Champion | Customer
    August 16, 2023

    Hello,

     

    Generally, recordings go the either the local hard drive or the Zoom cloud. 

     

    This support article  will explain how to look for a local recording;

    https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings 

     

    If you recorded to the cloud as host and then stopped having a licensed account the file may be  trapped in the cloud. Zoom Cloud recordings can be sometimes be accessed again if you pay for a pro account again. If you were not host, then a cloud recording goes to the cloud hosting of the person who scheduled the meeting.

     

    Note: Typically, you can recover deleted cloud recordings within 30 days of deletion. However, there are several settings that can affect this recovery period.

     

    https://support.zoom.us/hc/en-us/articles/216378863-Recovering-a-deleted-local-or-cloud-recording 

     

     

    If you plan on having short term Zoom paid accounts in the future I suggest that you  download any Zoom recordings you need before the account is cancelled or expires.

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    1 reply

    Frank_TBAnswer
    Community Champion | Customer
    August 16, 2023

    Hello,

     

    Generally, recordings go the either the local hard drive or the Zoom cloud. 

     

    This support article  will explain how to look for a local recording;

    https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings 

     

    If you recorded to the cloud as host and then stopped having a licensed account the file may be  trapped in the cloud. Zoom Cloud recordings can be sometimes be accessed again if you pay for a pro account again. If you were not host, then a cloud recording goes to the cloud hosting of the person who scheduled the meeting.

     

    Note: Typically, you can recover deleted cloud recordings within 30 days of deletion. However, there are several settings that can affect this recovery period.

     

    https://support.zoom.us/hc/en-us/articles/216378863-Recovering-a-deleted-local-or-cloud-recording 

     

     

    If you plan on having short term Zoom paid accounts in the future I suggest that you  download any Zoom recordings you need before the account is cancelled or expires.

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    Translate