Webinar Q&A Naming Bug | Community
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Newcomer
June 20, 2022
Question

Webinar Q&A Naming Bug

  • June 20, 2022
  • 1 reply
  • 0 views

I recently found in a Webinar, if a Panellist or Host has been renamed and they type an answer a question in the Q&A Box, their original name is displayed (not their current name). 

 

Weirdly, the icon shows the initials of their new name, but the full name in Bold displays the name they joined the webinar with.

 

Also if the choice to Answer Live, the correct name displays in the "John Smith is going to answer this question live" prompt, but once they click Done the incorrect name is shown (ie "Jono1234: This question has been answered live")

 

I've tested it on Mac Desktop Client and iPhone client and get the same result on both.

 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    June 20, 2022

    Hey, @drewt_GC,

     

     Interesting bug! The volunteers in the Zoom Community don't manage bug reports. Please submit a Support Ticket to Zoom staff at:
    https://support.zoom.us/hc/en-us/requests/new