User language selection for zoom closed captions

Forum|Forum|11 months ago
February 27, 2025
1 reply
4 views

We are running a hybrid meeting and using Zoom webinar for the online audience. All speakers will be presenting in English and we know we as hosts have to select the language that closed captions appear in. Which for the majority will be fine. We will have numerous delegates joining whose first language is NOT English. Ideally individuals watching need to be able to select the closed captions in their preferred language (just for them to see) is this possible? If yes, what settings do I need to activate? IF not is there a 3rd party system we can purchase to add to zoom for this. Help please!

Best answer by Frank_TB

Hello,

You would want to purchase the Zoom Translated Captions Add on.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059081&_gl=1*43vs9v*_gcl_aw*R0NMLjE3Mzc0Njc0NDkuQ2owS0NRaUFxTDI4QmhDckFSSXNBQ1lKdmtkRnY1RG1kY25oRzNhOC1udy1mNmJEeGk4b29KRzhpNHRnQktpcU1ZcmpURzFNQTMtVWViOGFBaml4RUFMd193Y0I.*_gcl_au*NTkxMDg5NDk2LjE3MzQ3MzI3NTk.*_ga*OTkyMjI0Nzg5LjE3MTQ0MDI4OTM.*_ga_L8TBF28DDX*MTc0MDY2NjYyNS4zMDkuMC4xNzQwNjY2NjI1LjAuMC4w

Zoom translated captions enable users to have the speech in a meeting or webinar automatically translated in real-time to captions in another language. For example, if a meeting participant is speaking in English, other participants can view captions German, Italian, Japanese, etc.

Available caption languages are determined by the host in web settings before the live session, but participants can self-enable captions and switch languages without the need of the host. Learn how to view captions in another language.

It's on this page in the Add ons section

https://zoom.us/pricing

I suggest practicing with it until you understand it. You may want to create a slide at the beginning of your webinar that explains how participants use this feature.

If my reply helped, don't forget to click the accept as solution button!

Regards

F

Frank_TBAnswer

Community Champion | Customer