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almedizioni
Newcomer
October 4, 2021
Question

upgrading webinar

  • October 4, 2021
  • 1 reply
  • 1 view

I have a 500 attendees webinar plan, and I'm going to set a webinar. If, in the meanwhile, I will decide to upgrade to 1000, will my webinar link remain the same, and I just need to set the new attendees number? 

      1 reply

      Rupert
      Community Champion | Customer
      Rupert
      Community Champion | Customer
      October 4, 2021

      Hi @almedizioni 

       

      With Meetings and Add-Ons, I do believe prior links stay the same after an upgrade.

       

      I assume Webinar is the same.

       

      Someone else might chime in here. You could also double check with a Support ticket or online chat.

       

      https://support.zoom.us/hc/en-us/requests/new

       

      https://support.zoom.us/hc/en-us/articles/201362003

       

      If worst comes to the worst, Support can, I think, locate any lost Webinar ID (so long as it was yours) and re-attach it to your account.

       

      Hope this helps.

       

      Rupert

       

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