Unauthorised Webinar Invites and Lack of Unsubscribe Option | Community
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Newcomer
January 21, 2025
Solved

Unauthorised Webinar Invites and Lack of Unsubscribe Option

  • January 21, 2025
  • 13 replies
  • 1 view

I am writing to express my frustration regarding unauthorised webinar invitations I have been receiving.

  1. Unsolicited Invitations: I am being invited to webinars and meetings I did not sign up for. These invitations come from users who have added my email address without my consent.
  2. No Unsubscribe Option: The invitations lack an unsubscribe link, preventing me from removing myself from their mailing list. This raises privacy concerns and violates standard data protection practices.

Steps I have already taken:

  • Verified that I did not sign up for these webinars.
  • Attempted to find an unsubscribe or opt-out option but found none.

What I need to happen immediately:

  • Remove me from this particular user's invitation list to ensure I no longer receive further communications from them.
  • Implement measures to prevent my email address from being added to any Zoom webinars, meetings, or invitations in the future without my explicit permission.

I have not included any personal or identifiable information in line with your community guidelines. I trust that Zoom will take privacy concerns seriously and address this issue promptly.

Best answer by MGSR

Hello Community Members,

Thank you for your patience and continued support—we truly value your feedback.

We're excited to announce the rollout of our enhanced unsubscribe experience. For lower-tier webinar licenses, all webinar-related emails will now include an unsubscribe link at the bottom. With a single click, recipients can immediately unsubscribe from all webinar communications associated with that Zoom account.

If you change your mind, you’ll have the option to resubscribe right from the confirmation page—making the process quick and seamless.

To help us maintain a trusted email experience, please continue reporting any spam senders via the following link: https://zoom.us/trust-form.

Thank you for being a part of our community as we work to improve your Zoom experience.

13 replies

Newcomer
June 27, 2025
How is it possible that such spam emails are being sent from the official Zoom sender? And reporting them via the form should be much easier. The same senders keep coming up, like the current one: *********** – surely Zoom can do something about this? The unsubscribe link is there, but it's useless. Please do something!
Newcomer
July 9, 2025

The issue is that I'll unsubscribe from the spam invitation, but they just sent more. They don't actually seem to remove me or block them from being sent in the first place. It remove it from my calendar but then I just get another and another a few hours later. It can't be an unsubscribe, there needs to be a "block" functionality".

Newcomer
July 22, 2025

Yes, me too. Every morning I wake up to another one and unsubscribe only to get another new one the next day. Extremely frustrating. 

Newcomer
October 8, 2025

Does this unsubscribe from ALL webinars emails from that Zoom account or just for that specific webinar? Thank you!