Unable to Share Computer Audio and Screen Simultaneously in Zoom Webinar
I am experiencing an issue with sharing both computer audio and screen simultaneously during a webinar session on Zoom.
Here are the details of the problem:
- I am using a Zoom Webinar plan and hosting webinar sessions.
- When I attempt to share my screen during the webinar, the "Share Sound" checkbox is visible but grayed out, making it impossible to enable sound sharing.
- If I go to the "Advanced" tab in the screen sharing menu and choose "Computer Audio Only," the computer sound is shared successfully, but the screen is not shared.
- This issue occurs on multiple PCs, not just mine, so it seems to be a broader issue rather than a device-specific one.
- I have already checked the following:
- My Zoom client is up to date.
- The settings in my Zoom account on the web portal do not seem to provide any option to enable or disable computer audio sharing.
- My computer's audio and microphone settings are configured correctly.
- I am the host during the session, so permissions are not an issue.
