Unable to join a meeting | Community
Skip to main content
Newcomer
November 16, 2021
Question

Unable to join a meeting

  • November 16, 2021
  • 2 replies
  • 1 view

The meeting I am trying to join has a licence for 500 participants and it has locked people out at 100, saying the maximum has been reached. Please help ???

    2 replies

    ChrisO
    Participant
    Participant
    November 16, 2021

    Is it a meeting or a webinar? Meetings can only be locked by host/co-host while in progress to create a cap other than license limits. Webinars however can be restricted to a specific amount up to the license limit during creation.

    sancarAuthor
    Newcomer
    November 16, 2021

    Thank you for the reply. It seems it was the hosts error. They moved to a webinar format and rectified the issue  🙂