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A
Partner
anandtadkod
Partner
March 30, 2022
Question

Survey Reports for Webinar :

  • March 30, 2022
  • 1 reply
  • 0 views

Hi,

In the dowloaded report, I can not see the name and emails of the respondents , it shows as Anonymous

    1 reply

    J
    Employee
    J-Zoom-ATL
    Employee
    March 30, 2022

    @anandtadkod There were changes made to what is displayed in reporting for those attendees of your meetings and webinars. 

    Please review the below article and ensure that your meetings moving forward are equipped with a method to allow viewing this information. This data is not recoverable or able to be displayed in reporting without one of the exemptions being applicable. 

    March-2022-FAQ-on-reporting-changes 

     

    If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

    A
    Partner
    anandtadkodAuthor
    Partner
    March 31, 2022

    Thank you.. The documents is clear and has two clear criteria's to show or not; the email addresses of the participants;

    1. if the participant provides his email id by himself while  registering for the meeting/webinar then, the email id will be shown & 

    2. If the hosts adds it for all others purposes then it will not.

     

    Well, In my case, all the participants fill up their email ids in the registration flow, & even then, the survey report doesn't show the email id and neither the name.

     

    Please guide

     

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