I ran a webinar yesterday and some interesting comments came through in the Chat. I tried to save them before closing the webinar, but failed to do that successfully. Is there any way I can retrieve the Chat content afterwards?
Hi Chris Singleton,
Thanks for reaching out, great question.
In Zoom Webinars, chat messages can only be saved during the live session unless certain settings were enabled beforehand. That said, there are a couple of places we can check:
1. If the webinar was recorded to the cloud
If you used cloud recording, chat messages may be included:
2. If chat auto-save was enabled
If the setting to automatically save in-meeting chat was turned on prior to the webinar, the chat file may have been saved locally on the host’s computer.
If neither of the above applies, unfortunately Zoom does not store or allow retrieval of webinar chat messages after the session ends.
For future webinars, I recommend:
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