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Newcomer
Ouseman
Newcomer
December 14, 2022
Question

Registrations with missing tracking link

  • December 14, 2022
  • 3 replies
  • 1 view

I routinely use tracking links when setting up a webinar each month, and I share only these tracking links to potential registrants. Yet each month (out of typically about 200 attendees) a small number - 1 to 3 each time - show no source link in the attendance report: the field is blank. 

 

Can anyone explain how this might arise?

      3 replies

      F
      Newcomer
      Fbelmer
      Newcomer
      May 14, 2024

      The same thing happens to me. Following along in case this gets answered!

      F
      Community Champion | Customer
      Frank_TB
      Community Champion | Customer
      May 15, 2024

      Hello,

       

      Many people don't like tracking and value their privacy so they use browsers and browser extensions to block or strip these trackers. Many email tools exist to do the same thing.

       

      https://www.theverge.com/22288190/email-pixel-trackers-how-to-stop-images-automatic-download 

       

       

      Regards

      If my reply helped, don't forget to click the accept as solution button!

       

      MGSR
      Community Manager
      MGSR
      Community Manager
      May 29, 2024

      Hi @Ouseman 

      Did you see the response from @Frank_TB?
      If it has resolved your inquiry, please press the Accept as Solution.

      Should you need further assistance, please let us know.

      Have a great day!

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