Registration page showing the wrong time zone | Community
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Newcomer
June 23, 2024
Question

Registration page showing the wrong time zone

  • June 23, 2024
  • 3 replies
  • 11 views

I have created a webinar and the registration page is showing the wrong time zone - I have changed all the settings to the correct time zone in the webinar settings and recreated the webinar a number of times however, the time zone on the registration page is still wrong - is there somewhere else in the settings I change this?

    3 replies

    DeniseLahat
    Community Champion | Customer
    Community Champion | Customer
    June 27, 2024

    What do you mean the wrong time zone?  It does not match your Zoom selected timezone?  Or your PC/browser timezone?

    Newcomer
    October 15, 2024

    Hi there, 

     

    we're having the same issue. Did you manage to solve it?

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    October 22, 2024

    Welcome to the Zoom Community, @Trias.

     

    Where are you seeing the incorrect time?

     

    I am in the Arizona Time Zone.  If I schedule a meeting using the Eastern Time Zone as the basis, the Eastern Time shows in the webinar editing screens, but the time zone shown on the Registration Page is modified to show the time zone in the registrant's time zone (as determined by their device time zone settings).

    Example

    I scheduled a test webinar for 5pm Eastern:

    After saving the created webinar, looking at the information on my Webinars page, it shows Eastern time, as used in the registration setup:

    When I copy the registration link and navigate to it in my browser, it shows my local time:

    On completing the registration form, I get this, also in my local time zone:

    And the email sent has the correct offset to show the event in my local time zone:

     

    If your experience is different than this, I'd need screen shots to show me where the time is different.  The time is shown in lots of places... and I might have missed one.  But the system is designed to show the time in adjusted for the time zone of the device on which it is being viewed.

    Newcomer
    July 9, 2025

    Hello,

     

    I got the same issue. I created a webinar with registration form. Then, I changed the time zone in webinar settings. It changed in the webinar menu in Zoom and confirmation email. However the old one appears in registration form. No matter which region I am in, I only see the old time zone.

    Newcomer
    July 9, 2025

    How are you “getting into other regions“?  The page is designed to get the time zone of your device and display the time in that time zone. 

    Newcomer
    July 10, 2025

    OK, I understand my mistake. When I changed time zone in settings, it actuallly changes in registration form too. It gets that info from device's time settings.

    Thank you for your support.