PRO license is missing. | Community
Skip to main content
D
Newcomer
D-SCHOOL北海道
Newcomer
January 20, 2022
Question

PRO license is missing.

  • January 20, 2022
  • 1 reply
  • 0 views

As a result of temporarily accepting the role of organizer for the webinar, disappear my PRO license.

Here's how it happened.
1)I have a PRO license for ZOOM.
2)Approved the request from the host to hold a webinar and granted the webinar privileges.
3)After the event, I left the role of organizer.
4)My PRO account is missed.

Please let me know what the status of the PRO license will be in the above case.

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    March 29, 2022

    Hi @D-SCHOOL北海道 ! I know it has been a while since you initially posted, but I want to make sure you receive assistance. As this pertains to your account, please log a Billing and Account Management support ticket here. Thank you!

     

    Moderator 

    Zoom Community team

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.