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Panelists not receiving zoom email notification

Forum|Forum|13 hours ago
March 5, 2026
1 reply
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Can someone explain to me why on Tue this week when I added Panelists to my Webinar they all received Zoom email notifications of their specific link to enter webinar for practice session, yet on Wed when I added them to another webinar they checked box was not visible and the comments about sending email to Panelists was no longer visible. Therefore the 2nd webinar, no-one received the Zoom email giving them access to the webinar early to practice?

ExpertswhoJohn

Community Super Champion | Customer

hi @Lyn Cator ,

In most cases, this is becuase the receiving email host has put it in the spam box. As it contains a link, it can look suspicious for that reason.

If you save changes and then lick on their name you should see a popout panel which includes their personal link, so you could send it out again yourself.

Please like and mark as the solution if this helps

All the best

John Drinkwater

Independent Zoom Strategy Consultant

Zoom Community Super Champion.

Zoom Developer Champion

https://www.linkedin.com/in/johndrinkwaterlordzoom/

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