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C
Newcomer
COEGF
Newcomer
August 16, 2023
Question

Not getting invite link each time

  • August 16, 2023
  • 2 replies
  • 28 views

A participant just got a new modem. Now they don't receive the invite link each time, just some of them. Is there any way to help them on my end?

    2 replies

    mgstark
    Community Champion | Employee
    mgstark
    Community Champion | Employee
    August 21, 2023

    @COEGF Hi there, it sounds like it might be related to the email blocking some of the messages. Please ask them to check the trash folder or if they can try another email address. The new modem is unlikely be related to the issue.

    B
    Newcomer
    Bloomerl
    Newcomer
    July 7, 2025

    Except the non-response is to several totally different organizations so even if one were blocking, that doesn't explain why they're all blocking.

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