No option to add registrants to webinar | Community
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Newcomer
October 19, 2021
Question

No option to add registrants to webinar

  • October 19, 2021
  • 2 replies
  • 0 views

There is no option to add registrants via csv. see screenshot

 

 

    2 replies

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 19, 2021

    Hi @MWII 

     

    Interesting. I have been able to reproduce this behavior by enabling recurrence.

     

    So a single-instance Webinar, I get the Import CSV option. Turn recurrence on and I lose that option.

     

    Do you have recurrence on your Webinar?

     

    Not sure why this is the case.

     

     

     

     

    MWIIAuthor
    Newcomer
    October 19, 2021

    I was able to make it a single occurrence and get the import option like you suggested. I don't like how this is set up as I need to import registrations and have multiple occurrences.