NEW ISSUE- Zoom Webinar confirmation emails not reaching yahoo.com | Community
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Susan Fox
Newcomer
February 11, 2026
Question

NEW ISSUE- Zoom Webinar confirmation emails not reaching yahoo.com

  • February 11, 2026
  • 1 reply
  • 54 views

Over the past 3 days we’ve had 2 webinars where yahoo.com users have NOT received their confirmation codes. Not in spam, not in trash, not in regular mail. When it was one time I assumed user error. Second time, with another yahoo.com email, I’m thinking it was a system error. Doing some sleuthing, other platforms have issues with yahoo.com and apple mail, so I’ll check that out, but wanted to know if anyone else has seen this issue and whether or not you have a work around. 

 

Susan

 

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    March 3, 2026

    hi ​@Susan Fox ,

     

    I have seen problems in the past with Yahoo. if people report the emails, then this can affect anyone senidng invites to a yahoo account with zoom.

    I know the zoom team are always looking at this, but Yahho has some “interesting” ways to just make one account spam for a while.

    There is no easy work around apart from also sending out your Zoom meeting invites via you own email account.

    If you have a CRM and something like Zapier or pabbly, this can be automated.

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Independent Zoom Strategy Consultant

    Zoom Community Super Champion.

    Zoom Developer Champion

    https://www.linkedin.com/in/johndrinkwaterlordzoom/

    See my latest content. events, live and prerecorded to showcase features

    https://lordzoom.com/go/hub

    I run many events and upload most on my channel.

    https://www.youtube.com/@boomwithlordzoom

     

     

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