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GregJones
Newcomer
April 16, 2023
Question

Live Webinar Function

  • April 16, 2023
  • 1 reply
  • 1 view

How do we fix Error 3041 - Last night we ran a webinar and I wanted an attendee to jump out and put their video on but for some reason it wouldn't allow us to do that, any ideas please would be appreciated, as we are running with another one tonight and would like it sorted. Thanks for your time 🙂

 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    April 17, 2023

    Welcome to the Zoom Community, @GregJones.

     

    I’m not sure about your error 3041.  But in order for an Attendee can turn on camera video in a Webinar, they must be promoted to Panelist. Was this Attendee promoted to Panelist?  At what point was the 3041 error noted, and on whose screen?

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