Invitations to zoom calls by spammers

Here's what I've realized - even though this comment is a year old, we're no better off.  Zoom T&S are not interested in implementing practical solutions to a very real problem that resurfaces at certain times of the year. In the past 2 weeks I have been inundated with AI webinars - and unsubscribing is ineffective as the spammer just moves the webinar to a new gmail account and sends the reminders.

Zoom T&S send you a form letter that they have "investigated" but no feedback, and when you point this out they close the call  (T&S0761361 ) rather than address the criticism.

In a previous complaint I had pointed out that GotoWebinar has a far more effective strategy - they don't make it the responsibility of the "victim" to unsubscribe from Spam, they allow you to directly report the account as spam - surely Zoom could update their options to allow a report and unsubscribe - because by the time they've ignored your T&S submission the webinar is over and the spammer moves on.

It does beg the question though - as a long time user of Zoom I cannot afford to pay monthly for webinar access so I simply use Zoom rooms for my clients - how is it that they can't identify who is paying for the privilege of spamming us?

And please spare me a form response. I use the T&S trust forms, I include new detail and without fail this is the only response offered - the highlighted pieces are not reflective of reality. As an old auditor my first questions would be - show me the investigation, and indicate the specific actions taken in alignment with the report.

Hi There,

Thank you for your patience and understanding while we conducted a thorough investigation into the concerns outlined in your recent report. We acknowledge the impact these issues may have had and sincerely appreciate the opportunity to address them.

Following a thorough review, we have taken appropriate enforcement actions in alignment with our Acceptable Use Guidelines. We remain committed to resolving such matters promptly and taking steps to help prevent similar incidents moving forward.

For your reference, Zoom provides a variety of safety measures and best practices designed to support a secure and positive experience. These resources include information on data privacy, in-meeting safety features, and tools to help protect your meetings and interactions. You can explore the Zoom Trust Center at your convenience to further enhance your use of the platform.

We understand the importance of maintaining a smooth and respectful experience and truly value the trust you place in us.

Best Regards,
Zoom Trust and Safety