Interpreter mode | Community
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Newcomer
September 1, 2021
Question

Interpreter mode

  • September 1, 2021
  • 2 replies
  • 1 view

Has anyone had trouble hearing the designated interpreter during a webinar?

 

    2 replies

    Community Manager
    September 1, 2021

    Hey @CarrieLee, if you're having trouble hearing the designated interpreter, you have the option to hear the interpreted language only, by click Mute Original Audio.

     

    Newcomer
    September 2, 2021

    Here are my experiences.

    1. I have noticed that many interpreters are quieter than usual speakers.
    2. I would agree with RN that turning off the original audio helps. 
    3. Ensure that only one interpreter is active and there is not a second "on the line" with their microphone open