Webinars

Hey Zoom Community!I am desperately trying to achieve higher quality on my webinars. But it says in the "Group HD information" that the support is temporarily unavailable. Is this really the case? Is there any chance I will be able to host my webinars in HD?Thanks,Alice

I'm scheduled to host an informational session Tuesday.  There are 4 panelists and a host.  I think there may be 50 attendees.   I scheduled this as a Zoom meeting.   But today, I realized that maybe this should have been scheduled as a Webinar.  The invites have already been sent out (as a meeting).  And, even if I was able to change the meeting to a webinar, I don't know how to run a webinar.   Help.  What should I do?  Can I successfully run this as a meeting format?  Is it possible to change this to a webinar format without updating the meeting invite?  And if so, how hard would it be to learn how to do a webinar?  I have less than 48 hours to get this together.  

Hello, I would like to ask for advice that I have a scheduled webinar with registration, and I've already had around 1,000 attendees (with 1,000 specific links to join). So, what would happen if I edit my scheduled webinar and turn off the registration function. Would my 1,000 registered attendees use those links to join? A problem here is after having 1,000 attendees signed up, I see it would better if I turn off the registration so every one could join my webinar. Thank you in advance for any advices. Regards 

Is there any way to save multiple versions of customized templates used for various webinar emails? I am thinking in particular about Panelist invitations and post webinar follow-ups and such like. I know that I can customize these emails (and do so) at the *account* level, but is there a way to do so at the individual *webinar* level? For example, if I use the left navigation to go to “Account Management > Webinar Settings” I can see the ‘universal’ email template for inviting a Panelist. I can edit that. But as soon as I edit it and save it, the edited version becomes the ‘new’ universal template that will be used for every single panelist invitation until I either revert/restore it back to the default or edit it again. I set up multiple webinars, many in recurring series. I invite different panelists to each webinar and/or webinar occurrence and I want to make the invitations more personal than the universal email templa

I host all day CE zoom webinars for dentists.  How do I pause the webinar during meals and breaks so the attendees can not hear the panelists' discussions during the breaks; as in the practice session that can be done before the webinar starts?

I scheduled a Webinar, but neglected to include the Q&A option.  When I try to edit the settings, that option doesn't show up, even though the other options under the "Webinar Options" section (Practice Session, enable recording, etc.) do and can be modified.  Is there any way to add Q&A short of deleting the meeting and starting over?   

I need to organize a webinar for 3,000 clients for January 11th, 2022.  To ensure we set this up correctly we bought the monthly license on December 14th, 2021 (even thought there were no other webinar and the license was essentially unused for the month.  Today (January 10th, 2022) I went to check that everything was set up for tomorrow and was shocked to find my monthly 3,000 webinar license was cancelled without my authority and the records removed.  In a panic I spoke to Jean (sales) Zeus (technical support), called and send multiple emails.  Ultimately I was forced to purchase another license. This is not the first issue I have encountered with ZOOM.   In 2020 I had to cancel another webinar for 900 CPA which caused us embarrassment when ZOOM did not activate a license.  Webex and Teams are looking real good, right now.  I am also considering dumping my stock and taking the loss.  I am so frustrated and feel comple

Hi!  It seems that the webinar function is no longer included free in business account but has to be added on at cost? Can someone confirm? Best K

Hi, Grateful if you can help.  I have scheduled for a webinar and created multiple links for registration, including on for LinkedIn.  On LinkedIn I am seeing people attending the webinar but the Report is only showing one.  All linked are working.  Any idea what happened and how to fix this, please?  Tnx 

We have used Webinars/practice sessions for a while and first had this issue Jan 4.  The practice session worked as expected. When "Start Webinar" was clicked waiting attendees got a loading graphic (based on reports) and were not admitted.  There were over 150 attendees waiting to get in and the Participants counters never rose above 0. We were finally able to launch the webinar by ending the event for all, restarting it, connecting presenters, then going live.  Any idea what happened or potential solutions shy of ending the event entirely? 

I know how to toggle from attendees/panelists viewing the headcount during a webinar to just PANELISTS, but is there a way to turn off the headcount entirely so that no one can see it or just the host can see how many people are on? Thanks.

is there a tool in zoom or outside of Zoom (will work with Zoom) that can be used and shared to upload questions so the audience can upvote which ones they feel are the best.

I am the account host for a recurring zoom meeting, although another person is the real hostess while I attend.  This meeting is recurring and attendees can join at any time - though they expect to meet others at a designated time monthly.   This seems to work by itself - no conflicts as below - even if I am late to sign in.   Then I occasionally have a class (zoom webinar) to take, which is hosted by completely different host.   That class starts before "my" meeting, and it seems to prevent my regular recurring meeting from happening during that time, even if I didn't sign in.  What's the key to keep both active?   What doesn't work:  When I join a class webinar, it seems to block out the meeting, and I get a lot of emails from zoom about people joining the webinar (without their email addresses), and their multiple attempts so presumably they are attempting and failing.  And it doesn't provi

I want to attend the Webinar but it is only PST and I am in India....any other options please?

I was added as an alternative host to a webinar. I was tasked with updating the branding/landing page for registration. Though I've received an email about being added as an alternative host I do not see the webinar when I log into my account and therefore, cannot make any edits to the branding/landing page.  Can someone please HELP! Please.

We have opened registration for a webinar that will take place in 2 weeks from now.  The webinar information shows: Total Registrants: 139 and these are all visible under Manage Attendees.But when exporting csv under Reports / Webinar / Registration Report, only 100 attendees are in the csv file.This looks like a bug to me. Is there a way to export all attendees in the csv file? 

Hi we are struggling to find out how to upload registrants to zoom events, where people have registered on another system. It is easy on zoom webinars but seems impossible on zoom events. Does anybody know how to do it?

Our Company contracted webinar 7 hours ago. but not available.Administrator did activation to my account(about Webinar).After activation, From when can be used usually?

I have a webinar scheduled for next Wednesday.  Is there a way that I can see who has already registered?  i would like to be able to download the list if possible.  Thanks for any responses.

When sharing a video, how do I completely remove my face and the presenter box from the screen?

Hello,Is there a  way to implement the following scenarios :    1. Directly open web client / Zoom client without giving choice for the user    2. Do not prompt for username though the user is not logged into zoom. Use the username from the URL. 

I have a question about capturing the participation time of ZOOM webinar attendees. We will be directing ZOOM webinar attendees to an external survey form where they will be given a confirmation test on the webinar content. We would like to include the time spent on the webinar in the results. We would like to retrieve the webinar information via API, but is it possible to retrieve the webinar participation time from the ZOOM ID?If you have any documentation such as a list of information that can be retrieved, it would be appreciated.  The flow I am envisioning is as follows (1) Webinar will be held on ZOOM.(2) Direct the ZOOM webinar attendees to the confirmation test form.(3) Ask them to enter their ZOOM ID in the form.(4) Ask them to an

Do I really need to run 5 separate reports to get all of my webinar session data? Is there a way to generate one report that pulls in all session data for: - registration answers - attendee info - Q&A details - Poll data - Survey answers?I was just forced to switch from GTW, which provided all webinar session data consolidated into one report.

Hi!I will not be needing to use webinars for several months so I'm thinking of cancelling my subscription (for a while at least). Could you tell me if I will loose all the info on the platform from my previous webinars (registered participants, their answer to surveys/questionnaires...)? I guess if that is the case, I just have to make sure I download everything first.I'm keeping my Meeting subscription, by the way. Just thinking of cancelling Webinars.Thanks in advance for your help.Best wishes, Nathalie

Helloi want to schedule a webinar 1000 with 720p videowhat can i do?