Importing panelists via csv file isn't working | Community
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Roberta5
Newcomer
June 17, 2025
Question

Importing panelists via csv file isn't working

  • June 17, 2025
  • 1 reply
  • 1 view

I find that the csv import intermittently doesn't work. I set up a monthly webinar with the same panelists using the same csv file, and it seems to work about 50% of the time. Today it asks me to confirm that I am complying with Zoom policies after I select my file, and then it goes back to the previous import screen without uploading the csv file.

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    June 22, 2025

    Welcome to the Zoom Community, @Roberta5.

     

    I haven't heard complaints like yours, where a file that worked flawlessly now seems to have problems.  But from the confirmation notice you're getting, I'm guessing that it's part of Zoom's recent ongoing effort to reduce spamming -- though I wouldn't think it would balk at uploading the file if you answered appropriately.

     

    Can you please provide a screen shot of the pop-up screen that asks you about complying with Zoom policies?

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