I cannot edit a webinar to add another Co-Host | Community
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Newcomer
mariaanne2099
Newcomer
April 25, 2024
Question

I cannot edit a webinar to add another Co-Host

  • April 25, 2024
  • 2 replies
  • 5 views

I am trying to add someone to a Zoom Webinar as a co-host. The webinar has already been set up and participants are signed up so I am editing the event. I cannot figure out why it won't allow me to add another co-host. Do they need to be added onto my account in some way? I would appreciate any sort of insights!

    2 replies

    A
    Employee
    AnderV
    Employee
    April 25, 2024

    Hi @mariaanne2099 ,

    Please check this Knowledge Article on adding alternative hosts. Make sure all the prerequisites mentioned are fulfilled. Should the issue persist, feel free to open a ticket with our Support Team.

    Happy Zooming!

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    April 26, 2024

    Hi, @mariaanne2099.

     

    Co-Host are technically only added during a webinar... you make someone who is a Panelist a Co-Host.

     

    @AnderV is on the right track... you add someone as Alt Host so they can start and/or attend the webinar on your behalf, and once joined, they are automatically designated as a Co-Host.  However, to add an Alt Host, they must be a Licensed (paid) user on the same account as you (sharing a common account owner).  "External" users (outside of your organization's account) and any internal users who are Basic (free) users aren't eligible to be an Alt-Host.

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