How to record Zoom webinars in HD | Community
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Newcomer
September 10, 2021
Question

How to record Zoom webinars in HD

  • September 10, 2021
  • 1 reply
  • 1 view

I am trying to record my Zoom webinars in HD but cannot do so - for some reason the default is low resolution. 

 

The Zoom  live-chat does not understand my questions - can anyone help? 

 

I have a Zoom webinar and Pro package. 

 

Thanks

 

Robert 

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 11, 2021

    Hi @RobertGemmell 

     

    You need to have "Group HD" enabled by Zoom on your account to have HD video.

     

    https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

     

    Rupert

     

     

     

    Newcomer
    September 11, 2021

    Looks like Zoom support is temporarily unavailable!! Oh well