How to ENABLE Webinar Attendee Count | Community
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GM8
Newcomer
May 31, 2024
Question

How to ENABLE Webinar Attendee Count

  • May 31, 2024
  • 1 reply
  • 12 views

We are trying to re-enable the Attendee Count feature to allow attendees to see how many users are viewing a webinar, after previously disabling it. However, it now defaults to the disabled setting, and we are unable to re-enable it.


In a Zoom Webinar Practice Session, I have been following these steps:

  1. Click "Participants."
  2. At the top of the Participants panel, click the "Panelists" tab, then click "More."
  3. Under "Allow attendees," select "View Participant Count."

Today, I tested it again in a "live" webinar, and it still defaulted back to the disabled setting. When I selected it, there was no change in the attendees' view. Upon exiting and rejoining the webinar, the setting was unselected again.

Are we unable to enable the Attendee Count view after it has been previously disabled? How can I make it default to show the Attendee Count in all future webinars?

    1 reply

    AnnikaZoom
    Employee
    AnnikaZoom
    Employee
    July 31, 2024

    @GM8 the setting to allow attendees to view participant count is something you can only enable when the host starts the webinar. If you leave and restart it it will reset back to default off. 
    There is no setting to make this always on for future webinars. Most hosts prefer to keep it off, and each webinar is different, so having it on in one webinar should not carry it over to the next. 

    So for your next webinar, just enable it and stay in the session. The attendee will see the number in the title bar. 

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