Facebook Live Streaming on Zoom

Forum|Forum|3 years ago
July 11, 2022
19 replies
18 views

Hi, I am having trouble using Zoom to livestream into my Facebook group. I receive this message: "Unable to access your Facebook account. Try logging into Facebook again. (4,922)" I used to be able to do this, but I'm wondering if there was an update and now it's not working. I do have a different sign-in email from my Zoom account from my Facebook account. Any insight into how to set this up would be appreciated!

Best answer by Donalee

I was able to get this fixed. I had to uninstall the zoom app and reload it.... all works fine now.

Show previous replies

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Bob27

Newcomer

In FB I see Zoom Video Livesream Prod got added, BUT it isn't listed under the "All Apps and Websites" listing under FB Settings. I was luckily to be shown the page at one point, where it is listed and I took a screenshot of it and on my PC the Zoom Video Livesream Prod App ID URL is:
https://www.facebook.com/settings/applications/app_details/?app_id=294719114878005

So it seems to me that this app is being placed in an uncategorized area as it ISN"T showing up in the "All Apps and Websites" listing area where it should be. I went to that URL above and I can see it and I have uninstalled it and then reinstalled many times, but if I didn't have that URL I wouldn't be able to do that.

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Bob27

Newcomer

I found that the Zoom Video Livesream Prod app is located in the Business Integrations area rather than Apps and Websites. so maybe has something to do with this as I saw originally that it was placed under Apps and Websites, so maybe a conflict of some sort?

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STAN03

Newcomer

CAN ANYONE HELP ME WHY I CANT GO ON FB LIVE AFTER UPRADING MY PLAN TO FB LIVE. KEEP TELLING ME I HAVE TO SING IN TO FACEBOOK. EVERYTIME I CLICK IT, IT TAKES ME NOWHERE

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Bob27

Newcomer

Yeah so frustrating! It seems to be a BUG or Glitch somewhere In the meantime I have been forced to look for another solution, I found "Restream"
https://app.restream.io

The free version wont be enough to go live on FB, so you will need to upgrade to the "Standard" level

Restream works much like the zoom app, however rather than selecting "Live on Facebook" while in Zoom you select "Live on Custom Live Streaming Service" and enter the values found within Restream to be able to use Zoom and go live on FB. it works! and you can stream on MUTLI platforms at the same time, if you want to do that. I know having to shell out more $$$ when we already paid Zoom isn't pleasing at all, but fortunately, Restream is affordable and I am paying monthly right now to see what happens with Zooms app before I go with restreams yearly plan.

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zoni41

Newcomer

Whenever I try to stream live videos from my Facebook feed or on Facebook pages, I keep receiving the same message "(#200) Subject does not have permission to create live videos on this group"; I only have the ability to stream live videos from my feed and from Facebook pages, not from the private group I belong to.

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mila1188

Newcomer

Guys, Facebook Groups have a new function called "real-time connections" or something like that. You have to add this function set. It works perfectly! I've attached an image of it ( is in Spanish btw, but it is on the left, below settings)

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willjoe2442

Newcomer

Copy and paste the Server URL and Stream Key from Facebook into the Stream URL and Stream Key on Zoom. Click Save on the Add Live Stream Service window in Zoom. Start your Zoom meeting or webinar when you are ready to begin the event. Click More in the meeting controls and select Live on Custom Live Streaming Service

Regards,

Diana

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Noa1

Newcomer

I'm having the same issues

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Triptta

Newcomer

Me too .

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Nada-Elisa