Error Sharing Video

Forum|Forum|4 years ago
January 6, 2022
3 replies
10 views

I recorded a webinar, downloaded it, and then tried sharing it in a new webinar. I go to "Share Screen" >> "Advanced" >> "Video" and then select the previously downloaded video. The box "Optimize for video clip" is checked. When I select the video to share, I get the error "<<FileName>> exceeds the maximum allowed resolution of 1920x1080 px. Please try a different file". What do I do?

Arps

Community Champion | Employee

Hello!
Another option to share this video would be to play it on your local computer and share your video player using the same "Optimize for video clip" setting.

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks! Rick

N

nanarie

Newcomer

Hi There,

That was already selected and I tried unselecting and selecting it again and it did not resolve the issue.

Thanks,

Nadine