Download chats from a webinar | Community

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Download chats from a webinar

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Hello,

We held a webinar and I would like to download all the chats, but can't seem to find a way to do so.

Is there a way to download all chats from a webinar?

Thank you, Tony

RupertAnswer

Community Champion | Customer

Hi @tonyreidsma

If you cloud-recorded the Webinar, and if you had "Save chat" enabled in your Cloud recording settings, the chat will be available as part of your cloud recording at https://zoom.us/recording

You can check what your cloud recording are at https://zoom.us/profile/setting?tab=recording

Hope this helps.

Rupert

Employee

Unless they were saved during the live session, there is no way to recover chat messages after the meeting or webinar ends.

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RupertAnswer

Community Champion | Customer

Hi @tonyreidsma

If you cloud-recorded the Webinar, and if you had "Save chat" enabled in your Cloud recording settings, the chat will be available as part of your cloud recording at https://zoom.us/recording

You can check what your cloud recording are at https://zoom.us/profile/setting?tab=recording

Hope this helps.

Rupert

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tonyreidsmaAuthor

Explorer

Thank you both.

How about this?

https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportchatsessions

How do I use API in zoom though?

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tonyreidsmaAuthor

Explorer

I actually have save chat selected, but where do I find them?

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shaynacarson000

Newcomer

https://zoom.us/recording

Click the webinar/meeting. Then click download. It will download the chat and the whole video but in separate files.

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tonyreidsmaAuthor

Explorer

Oh, wait.... I see it downloaded a text file.

Thank you both!

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Newcomer

Does the webinar have to be past the end time for this to be logged? I also have the same settings as Tony but I do not have a TXT file.

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Newcomer

will this download both public and private chat messages?

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