Download Analytics and Reports after Webinar plan has ended
My webinar plan ended a few days ago and the 2-day webinar was last week. I’m looking for reports and analytics for the 2 webinars.
I cannot access the analytics and reports because the plan ended, but the message on the analytics page says:
Your Zoom Webinar 300 will be canceled on Jun 13, 2026. By the date, you can reactivate your webinar licenses. From Jun 13 - Jul 13, you can contact customer support to get existing Webinars' reports. After Jul 13, 2026, you will lose all your account's Webinars' data.

However I cannot access any live help, only the AI agent, so cannot request the analytics and reports. How can I request the reports from a live agent to send me the reports and analytics?
Thanks
