Chat Emoji Reactions and Thread Replies for Zoom Webinar?? | Community
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Newcomer
March 27, 2024
Solved

Chat Emoji Reactions and Thread Replies for Zoom Webinar??

  • March 27, 2024
  • 4 replies
  • 12 views

In Zoom Webinars, we are having trouble enabling chat emoji reactions and chat thread replies. 

 

How do we enable chat emoji reactions for Zoom Webinars?

How do we enable chat thread replies for Zoom Webinars?

 

(These already do work for our Zoom "Meetings" but not in the "Webinars")

    Best answer by Ray_Harwood

    Yes, but that setting is for Webinar Reactions, which are different than the Webinar Chat Reactions.

     

    We want reactions and replies within Webinar Chat, as we have within Meeting Chat

     


    Got it, @duanehutchins.

     

    Looking at this Zoom Support article, it looks like this is only intended for Zoom Meetings at this time.

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064539 

     

    I've reached out to some of my Zoom contacts to see if there's any indication that this will be enabled for Webinars in the future.  Note that a new version of the Zoom desktop apps will be released in the next month or so, Version 6.0, along with a rebranding of Zoom One to Zoom Workplace.  See this:

    https://www.zoom.com/en/blog/introducing-zoom-workplace/ 

    4 replies

    Newcomer
    April 2, 2024

    We can see Zoom's "Chat Reply" and "Chat Reaction" features listed in this article, and they work in our Zoom Meetings.

     

    How do we enable these features for our Zoom Webinar Chat?

     

    @colegs @Ray_Harwood @bstrelko  would any of you know, please?

     

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 2, 2024

    Hi, @duanehutchins.

     

    Have you enabled these according to this Zoom Support article?

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059191 

    Newcomer
    April 2, 2024

    Yes, but that setting is for Webinar Reactions, which are different than the Webinar Chat Reactions.

     

    We want reactions and replies within Webinar Chat, as we have within Meeting Chat

     

    Newcomer
    December 13, 2024

    Just chiming in to say that I'd like to see these functions be added, too! (Chat Reactions and Chat Thread Replies in Webinars). Thanks!

    Newcomer
    December 16, 2024

    @Ray_Harwood How might we submit this as a feature request?

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    December 16, 2024

    Hi, @duanehutchins.

     

    The “feature previously known as Feature Requests” 😁 is now built into Zoom Feedback. 

    See this Zoom Support article for details;

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068808 

    Newcomer
    January 28, 2025

    I agree @kellyclardy! It would be great to have that as a Webinar feature! We will submit a feature request as well.