Can't find email template for a webinar registrant who cancels | Community
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V
Newcomer
VISOA
Newcomer
February 8, 2022
Solved

Can't find email template for a webinar registrant who cancels

  • February 8, 2022
  • 1 reply
  • 3 views

can someone help me? I can't find one of the email templates I want to edit. For webinars. I can find all of the other ones in  Admin/Account Management/Webinar Settings.

 

But the email template for the message that goes to a webinar registrant who cancels is not in the list will all the other email templates. Can you help me find it? Thanks.

 

 

 

 

    Best answer by VISOA

    Thanks for letting me know. Now I can stop looking. And thanks for replying so fast. 

    1 reply

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    February 9, 2022

    Hello,
    My name is Brandon. Thanks for joining the Zoom Community! The cancellation email for Zoom Webinar is a Zoom System-generated email and cannot be customized. 

    V
    Newcomer
    VISOAAuthorAnswer
    Newcomer
    February 9, 2022

    Thanks for letting me know. Now I can stop looking. And thanks for replying so fast. 

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