Avoid Servers Not Located In The EU | Community
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Newcomer
August 21, 2021
Question

Avoid Servers Not Located In The EU

  • August 21, 2021
  • 1 reply
  • 13 views

How can I avoid my webinar attendees being directed through servers that are not in the EU? Many firewall admins of my clients block IP addresses accordingly. When I try to gray out US data centers on my profile, I get "This cannot be changed because you cannot disable the data center region where your account is provisioned." I can't find the button to move my account to a different data center region.

    1 reply

    TIKA
    Newcomer
    Newcomer
    August 22, 2021

    Here is a link that may provide a solution

    Selecting data enter - regions 

    DirkAuthor
    Newcomer
    August 22, 2021

    This is not helpful. You just confirm my problem by saying "Your default region, which is the region where your account was provisioned, will be locked." This is exactly my problem. How can I change my default region?

    TIKA
    Newcomer
    Newcomer
    August 22, 2021

    Sorry Dirk..

    Maybe another approach is to activate the Zoom Chat Bot Assistant, when the bot comes up - type the word HUMAN and a person will join the chat and maybe they can help you.