Audio problem while using a video | Community
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Newcomer
January 26, 2022
Question

Audio problem while using a video

  • January 26, 2022
  • 2 replies
  • 1 view

When hosting a webinar, and attempting to show a video, the participants cannot hear the audio from the video, but I can hear it through my laptop. I assume I have some audio setting not properly selected. HELP!

    2 replies

    DeniseLahat
    Community Champion | Customer
    Community Champion | Customer
    January 26, 2022

    are you sharing using share screen\advanced\video (the video should be on your computer, not youtube,etc)

     

    Newcomer
    June 3, 2022

    My YouTube video plays and I can hear on my computer  ,but no sound for the participants... I have checked the settings, and everything looks right, still no sound for participants