Attendee name not visible in list

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Hello All

As of last week (w2) we see no names in the attendee list during webinar.

Where there som changes made? or do i missed some setting?

Please Help

Grtz Marc

CarlaA

Community Champion | Employee

Hi @MarcD ! Welcome to the Zoom Community. I just realized you didn't receive a reply to your post. Are you still having this issue? If so, please make sure that you have whitelisted all IPs/URLs from our support website on your network. We tend to see this happening when it is a firewall issue.

Referenced article: https://support.zoom.us/hc/en-us/articles/201362683-Zoom-network-firewall-or-proxy-server-settings

If this answers your question, please click Accept as Solution.

Moderator

Zoom Community Team

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