Acces to Webinar denied | Community
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Newcomer
June 7, 2024
Question

Acces to Webinar denied

  • June 7, 2024
  • 1 reply
  • 0 views

I have a client who is reported as having registered but not paid, however our Paypal account has her payment. She didn't get a confirmation email with the link to join

    1 reply

    DeniseLahat
    Community Champion | Customer
    Community Champion | Customer
    June 8, 2024

    you can resend the attendee JOIN link. Did you check that she appears under MANAGE REGISTRANTS?

     

    Denise Lahat

    https://www.facebook.com/groups/zoomeventpros