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Lurking-shadows
Newcomer
Lurking-shadows
Newcomer
August 19, 2021
Solved

How to unhide zoom channel

  • August 19, 2021
  • 4 replies
  • 34 views

I have updated my zoom app to version 5.7.5 (1020). I hid my zoom channel and I am unable to unhide it. Some of the channels show up when someone is added or someone sends a message in it. I searched for the solution on google and they work with older versions of zoom. Link-How to Hide or Unhide Chat in Zoom - YouTube .I figured out how to bring back the external contacts on my contact list, but not the channel. I even tried to exit and then open the app, it did nothing.

Best answer by acompton

You can search for the channel using the using the search box (Ctrl+f for windows).  If you open the channel, it will no longer be hidden.

4 replies

jdott16
Community Champion | Employee
jdott16
Community Champion | Employee
August 19, 2021

Hello, 

Can you verify if you are on a windows or a mac? When you hide the channel, and the search for it does the channel not populate in your search? Thank you.

 

Lurking-shadows
Newcomer
Lurking-shadowsAuthor
Newcomer
August 19, 2021

windows

jdott16
Community Champion | Employee
jdott16
Community Champion | Employee
August 19, 2021

@Lurking-shadows I attempted this on my windows machine on 5.7.5 (1020) and am unable to replicate it. When I hide a chat channel, I can go into my search and type in the channel name, and it will show. If you'd like, you can go to the following article: https://support.zoom.us/hc/en-us/articles/201362163-Mass-Installation-and-Configuration-for-Windows scroll to the bottom and run the CleanZoom.zip file to perform a fresh uninstall of your Zoom client. Once it has run, head to zoom.us/download and then download the 32 or 64 bit Zoom client to match with your system. Once complete, you should be able to search for your hidden channels. Thank you.

A
Employee
acomptonAnswer
Employee
August 19, 2021

You can search for the channel using the using the search box (Ctrl+f for windows).  If you open the channel, it will no longer be hidden.

    AsmitSharma
    Newcomer
    AsmitSharma
    Newcomer
    January 6, 2022

    go to chat then go on channel + sign and then join channel when join channel apper then your old channel option come then click on the channel then your channel will unhide 

    F
    Newcomer
    FOUAOOD
    Newcomer
    October 18, 2024

    U can go to "direct messages" next to the messages tab. Then click into the direct chat that you want to unhide. After you click into it, it will auto go back to main chats.

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