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Newcomer
February 16, 2022
Question

Downloading files from chat

  • February 16, 2022
  • 5 replies
  • 106 views

My co-workers and I frequently send files through Zoom chats. How do I change the location where those files are saved on my desktop when I download them? I'm using a Mac. Thanks!

    5 replies

    Community Champion | Employee
    February 28, 2022

    Zoom uses the mac's default download folder > https://www.macrumors.com/how-to/change-safari-download-save-location-mac/

     

    Update that folder and anything you download should go in that folder.

     

    Newcomer
    July 27, 2022

    Hi,

    Thank you for the tip but that did not work for me.

    Newcomer
    March 21, 2023

    Hello.

    I am using Zoom for Linux (MX Linux 21.3), and the files don't even get downloaded.

    Doesn't Zoom support downloading files in Linux? (even if we are not in the '90s anymore) 😉

    Thanks in advance.

    Newcomer
    April 5, 2023

    Same with me.
    Zoom 5.13.11 for Linux.

    Impossible to download files placed in chat.
    Please do solve this issue.

    Newcomer
    April 25, 2023

    Hi,

    Thank you for the tip but that did not work for me. Click here

    Community Champion | Customer
    July 12, 2023

    Hello,

     

    1. At the bottom of the chat window, click the ellipses, then click Save Chat.
      This will save your chat to your local recording location. The default is your Documents folder / Zoom / Folder with meeting name, date, and time.

    Note: Under the (enabled) Chat setting, if the Allow users to save chats from the meetingcheck box is deselected, this prevents all meeting participants, including the host, from saving the chat transcript. 

    Change the default save location

    1. Sign in to the Zoom desktop client.
    2. Click your profile picture, then click Settings
    3. Click Recording.
    4. Under Local Recording, click Change and select a new file location.

    Note: This will change where your local recordings save as well.


    https://support.zoom.us/hc/en-us/articles/115004792763-Saving-in-meeting-chat 

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

     

    Newcomer
    July 12, 2023

    Thank you Frank_TB.

     

    Even though the original chat involved downloading files sent through chat, rather than downloading recordings of Zoom meetings, this setting seems to be working for the downloads as well.

    Community Champion | Customer
    July 12, 2023

    Yes, they both save to the same location.

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!