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Newcomer
January 11, 2023
Question

CAMERA BECOMES GREEN

  • January 11, 2023
  • 3 replies
  • 36 views

WHEN I INVITE A CONTACT AND I AM ABOUT TO ADMIT THEM THE SCREEN BECOMES GREEN AND STARTS SHAKING MAKING FUNNY PICTURES

    3 replies

    DoctorWho
    Newcomer
    Newcomer
    January 11, 2023

    Hi Efi,

    this is a indicator, that you enabled the virtual background. The picture you see is the first virtual background image from zoom. To disable it you can go to your zoom-settings -> virtual background and choose "none". 

     

    If you want to use the virtual background, you have to uncheck "use greenscreen" in the bottom left.

     

    Kind regards,

    DeFranz

    Newcomer
    January 12, 2023

    This is happening to me but has nothing to do with the background. Have you managed to solve the issue?

     

    DoctorWho
    Newcomer
    Newcomer
    January 12, 2023

    Ahh, Sorry,

    I see, 

    Have you try to re-install the zoom client? Are your clients up to date?
    -> https://zoom.us/download