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My annotations disappear when I write, draw or click somewhere on the screen

JCCC
Newcomer
Newcomer

‎2023-08-24 04:04 PM - edited ‎2023-08-24 04:34 PM

Hello! I updated Zoom a couple of days ago. Since then, my annotations have started to fail. While I am screen sharing and using the annotate tools, they disappear for a few seconds while I add text boxes, draw lines, use highlighters or shapes, click on tabs, and practically do anything that requires clicking or moving the cursor. It's really annoying because I use tools throughly, which means the participants can barely see what I am annotating.

 

Edit: I played around with the controls in a Zoom meeting. I discovered that pausing the shared screen is what triggers the annotations to fail. Unpausing does not solve the issue.

 

I tried uninstalling and reinstalling Zoom to no avail. I have a Macbook Pro 13-inch M1 from 2020 with MacOS Monterey 12.6.1. I would appreciate any feedback or recommendations to fix this issue. Thanks in advance!

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1 REPLY 1

Julicle
Newcomer
Newcomer

‎2023-11-15 08:58 AM

I am having the same issue. Have sent multiple complaints to Zoom with no response. Has anyone figured out a fix for this? Extremely frustrated. This is on my 2019 iPad mini.

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