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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

My annotations disappear when I write, draw or click somewhere on the screen

JCCC
Newcomer
Newcomer

‎2023-08-24 04:04 PM - edited ‎2023-08-24 04:34 PM

Hello! I updated Zoom a couple of days ago. Since then, my annotations have started to fail. While I am screen sharing and using the annotate tools, they disappear for a few seconds while I add text boxes, draw lines, use highlighters or shapes, click on tabs, and practically do anything that requires clicking or moving the cursor. It's really annoying because I use tools throughly, which means the participants can barely see what I am annotating.

 

Edit: I played around with the controls in a Zoom meeting. I discovered that pausing the shared screen is what triggers the annotations to fail. Unpausing does not solve the issue.

 

I tried uninstalling and reinstalling Zoom to no avail. I have a Macbook Pro 13-inch M1 from 2020 with MacOS Monterey 12.6.1. I would appreciate any feedback or recommendations to fix this issue. Thanks in advance!

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Julicle
Newcomer
Newcomer

‎2023-11-15 08:58 AM

I am having the same issue. Have sent multiple complaints to Zoom with no response. Has anyone figured out a fix for this? Extremely frustrated. This is on my 2019 iPad mini.

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