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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Apple Pencil issue with Classic Whiteboard

jaybeekay
Newcomer
Newcomer

‎2024-10-08 05:31 PM - edited ‎2024-10-08 05:32 PM

I use the Classic Whiteboard on an iPad Air. After updating this week to version 6.2.3 my Apple Pencil doesn't write smoothly on the screen. In contrast, the stylus works properly in other apps. It even works properly in the newer Whitboard, but I can't use that option because I can't see the other participant. Has anyone else experienced this Apple Pencil problem?

Topics:
5 REPLIES 5

fogcitygator
Newcomer
Newcomer

‎2024-10-09 02:39 PM

Having the same issue.  Hopefully zoom will fix this.

afd3293
Newcomer
Newcomer

‎2024-10-10 02:28 PM

Also having this issue.

0 Likes

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-10-16 09:12 AM

Hello Community members!

I'm sorry for the inconvenience you experienced and the late response.

Our engineering team is aware of this issue and is actively working to resolve it.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

AehAndy
Newcomer
Newcomer

‎2024-11-02 06:43 AM

Also had this issue for several week 
please take care this issue ASAP.

0 Likes

jaybeekay
Newcomer
Newcomer

‎2024-12-05 12:40 PM

Now on version 6.2.11. Still having this problem.

0 Likes