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Unable to delete zoom recording frozen in processing since August 2021

lizcunningham
Newcomer
Newcomer

‎2022-03-29 03:40 AM

A session from August 2021 is still reflecting in the zoom recording library as 'processing'. It doesnt allow the delete function. Please advise how I can resolve.

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1 REPLY 1

IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-03-29 03:43 AM

@lizcunningham 

 

I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so support team can help you on your request as they can do it backend.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!
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