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My Messages showing up as encrypted in Group chats.

Testing123
Newcomer
Newcomer

Hello everyone, 

 

I am part of a group chat, but whenever I message the group, they are receiving a placeholder message mentioning that my messages are encrypted. I have tried updating the Zoom client and also left and been re-invited to the group chat with no success. 

 

Any guidance would be greatly appreciated!

1 REPLY 1

Vinnie
Community Champion | Customer
Community Champion | Customer

Hello @Testing123 ; It seems your settings might be different that the other chat participants.

 

👉  Have you checked this article describing Zoom Advanced chat Encryption?

🔗  https://support.zoom.us/hc/en-us/articles/207599823-Setting-up-advanced-chat-encryption#h_01GQ5Y...

 

💡  It sounds like you have Advanced Encryption enabled.

 

I hope this helps.