cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Porting BT Landline number (beginning (01) in UK to Zoom Phone

PhilA
Newcomer
Newcomer

Hi 

Has anyone successfully ported their BT landline number in UK to zoom phone ?

I wanted to check this was possible before I signed up to zoom phone, many thanks 

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi philA,

 

here is a little information about porting numbers in the uk.  i do not have experience with porting numbers in the uk, but in usa porting works great.

 

UK

All UK Local numbers are registered to a UK address, if you do not know the address associated with your numbers, please speak to your current service provider for assistance.

 

Required documents for Local numbers:

 

LOA is required

Please sign each page of the LOA

Copy of recent telephone bill is required (dated within the last 3 months)

Required documents for 03 UK-wide numbers:

 

We can port 03 numbers with the following prefixes only: 0330, 0333, 0300, 0303.

 

LOA is required

Please sign each page of the LOA

Copy of recent telephone bill is required (dated within the last 3 months)

Please use the appropriate LOA for each number type (one LOA for Local numbers, one LOA for 03 UK-wide numbers, and one LOA for Freephone numbers).

 

We can accept hand/wet signed or electronically signed using DocuSign, or Adobe.

 

Lead times

Lead times for all EMEA ports are dependent on the regulatory requirements in the country of port and the responsiveness of the suppliers in the chain. The process is also dependent on the accuracy of the information provided. We will always keep you advised of progress.

 

Note: On the day of transfer, you will experience some loss of service to incoming calls during the port activation window while the numbers are being ported from the losing supplier. Porting can take place sooner or later than the lead times quoted.

 

UK

Porting in the UK takes an average of 30 business days, we can port sooner or later than this.

 

Requesting a local number port (EMEA) - Zoom Support

 

thanks,  eliot

Thanks Eliot, I will sign up and submit the forms and let you all know how i get on