"You have surpassed your zoom cloud storage" emails, when I don't use cloud storage. | Community
Skip to main content
Newcomer
March 23, 2022
Question

"You have surpassed your zoom cloud storage" emails, when I don't use cloud storage.

  • March 23, 2022
  • 0 replies
  • 0 views

I keep getting these emails that I have reached my cloud storage limit, but I don't record anything in the cloud, I record everything locally. I have checked recording settings and it's off and my cloud storage space is empty, after each zoom call that I record zoom indicates that I´m using even more cloud storage (more than 6GB by now) than before. Why zoom keeps sending me these emails when my cloud is empty?