"Ask for Help" Button is not appearing in my breakout rooms

Forum|Forum|2 years ago
February 21, 2024
4 replies
108 views

In the past, my breakout rooms had a button called "Ask for Help," which allowed students in the breakout room to request that I come see them. That button is no longer appearing in my break out rooms. How do I get that function back? Thank you!

Meeting Features

B

bdelossantos

Community Champion | Employee

Hello @marinadelsol ,

All "attendees" will have this option as outlined here. Please have them check this:

from within the meeting controls. I hope this helps.

R

rileslovesyall

Newcomer

I am also searching for this, and I do not see this. I have the Mac Zoom app.

M

mhoyt

Newcomer

Did anything happen with this? I just updated on 4/15/24 and no longer see Ask for Help as an option in breakout rooms.

D

Dolores1

Newcomer

I have exactly the same issue. Very annoying!!

D

Dolores1

Newcomer

I can not see the "Ask for help" icon in Breakout rooms anymore. Very annoying!!

MGSR

Community Manager

Welcome to the Zoom Community, @Dolores1! I'm sorry for the inconvenience you experienced. Can you kindly try reinstalling the app with the latest version and let us know if the issue persists?

L

Luminous333

Newcomer

This Q is a year old and has no answer yet, has anyone found where the ASK for HELP button is in the Break Out Rooms? please Thanks