not letting me register my phone number

[nwallace2]

Im trying to import my contacts, when I go to register my phone number so i can import, i keep getting  "failed to register phone number, try again".  I'm putting in the code it shows correctly, but it wont,     its also happening to a co-worker

[kpatten7799]

this is happening to me, too.

I read on another board that someone realized the audio is different than the captcha image.

- this is still true: they do not match.

- the prompt is still to enter the phone number as shown above, crossing out the captcha, so you don't think of listening to the CAPTCHA.

I even went into my Zoom account on my computer and under the Profile section, I verified my phone number (as it said "Verify Now").

I attempted to reconnect my contacts - no luck.

zoom mobile version 5.15.2; iphone 11; iOS 16.5.2

cell provider: Visible by Verizon

my coworker did this same thing with success, on his iPhone 10; same Zoom app version, AT&T, and had success.

[kpatten7799]

someone else opened a thread about this, too:

Can't add my phone number - Zoom Community