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ipad screen sharing problems

ziq
Newcomer
Newcomer

I have been screen sharing my iPad in Zoom meetings hosted on my Windows PC laptop for years.

 

With my ipad and laptop on the same home wifi, I use "share screen"->"iphone/ipad", and then use screen mirroring on the ipad as instructed. This method no longer works. The ipad seems to mirror successfully on my laptop screen, but the green box that shows what I am sharing is black. Other participants see only a black screen. If I record the meeting and view the recording, I see only a black screen from the shared content.

 

I have been in contact with Zoom support, but they have not been helpful. (Giving me pointers to options for Mac computers despite telling them I have a windows pc, walking me through every permission that has nothing to do with screen sharing, etc.) Clearly something in a recent update broke this feature, but I don't know what. I am wondering if someone on this forum can help. This feature is quite important to my work.

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