iPhone 14 camera auto zooming out during live meeting | Community
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E
Newcomer
eschader
Newcomer
November 24, 2023
Question

iPhone 14 camera auto zooming out during live meeting

  • November 24, 2023
  • 9 replies
  • 1 view

For the past four meetings, my iPhone 14 camera has been auto zooming out anytime I move.  I have tried zooming in again but then it zooms out again.

 

I've been emailing support back and forth and they told me to delete the app and reinstall.  Didn't help.

 

They asked me to set the iPhone 14 camera on auto-lock.  Didn't help.

 

They asked me to turn on "gestures" under meeting settings.  I don't have that feature under my meeting settings.

 

I turned off "Follow Focus" under Zoom, Accessibility in my phone settings.  Didn't help.

 

Is anyone else having this issue???   Has anyone solved this problem?  Is it an iPhone issue or a Zoom app issue??

 

 

    9 replies

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    November 24, 2023

    Hello,

     

    Apple has a feature called  Center Stage that  tracks you and keeps you in the shot during a video call. You can turn it off if you don't like it.

     

    on an iPhone I think this is part of a feature called  Continuity Camera:

     

    ”Continuity Camera unlocks new capabilities like Desk View, which allows you to share a top-down view of your workspace, and Studio Light, which artfully lights your face while dimming the background. And Center Stage makes sure you stay in the picture if you move around during your call.”

     

     

    https://www.apple.com/macos/continuity/ 


    https://www.macobserver.com/tips/how-to/disable-continuity-camera-iphone/ 

     

    On the iPhone, go to Settings->General->AirPlay & Handoff and toggle the Continuity Camera off.

     

     
     

     

     

     

     

     

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

     

    E
    Newcomer
    eschaderAuthor
    Newcomer
    November 25, 2023

    Sorry, but it did not work.  It still zooms out when there is movement on the screen.

    R
    Newcomer
    ReelGal
    Newcomer
    January 8, 2024

    Did you ever get an answer to this? I’m having the same problem!

    E
    Newcomer
    eschaderAuthor
    Newcomer
    January 8, 2024

    Nope.  I'm thinking about dropping zoom.

    R
    Newcomer
    ReelGal
    Newcomer
    January 9, 2024

    So annoying.

     

    I have my iPhone dialed in as a participant in the zoom meeting and am zoomed in close on a small object I am showing during my meeting that is just in front of me. I have then used my iMac to dial into the meeting so people can see me as a participant. Whenever I move behind the small object, my iPhone auto zooms out and no one can see the small object anymore. 

     

    My previous iPhone 12 didn't have this "feature" and I cannot seem to disable it. Grr.

     

    I've tried almost everything to get my iPhone 14 pro to lock zoom and can't.

    F
    Newcomer
    fobbedoff
    Newcomer
    February 2, 2024

    Mine has started to do this its super annoying, looks funny though with my cloud background, i appear to be floating around the clouds. There is nothing in the zoom app to stop the zooming in and out then? This an "Apple" fault? Zoom is below Apple in the tech food chain

    E
    Newcomer
    eschaderAuthor
    Newcomer
    February 2, 2024

    I got an iPhone 15 and it doesn't have the zooming problem anymore.

    T
    Newcomer
    test8j
    Newcomer
    February 2, 2024

    rere

    B
    Newcomer
    BlacktimusCrime
    Newcomer
    January 17, 2025

    Solution:

     

    when you’ve opened a video app (Zoom, FaceTime etc) swipe down for the control settings panel (usually top right) and you’ll see “*app* Controls >” (so if it’s Zoom, it will say “Zoom Controls >” etc). 


    click it, you’ll see “Centre Stage” is toggled on, just toggle off!

     

    worked for me on my iPad, I presume it should be the same for iPhone

    D
    Newcomer
    danielharrison
    Newcomer
    July 30, 2025

    Same issue here on iPhone 14. Likely a Zoom app bug.

    Try this:

    1. Turn on “Use Original Ratio” in Zoom settings.

    2. Make sure iOS and Zoom app are updated.

    3. If using Continuity Camera, turn off “Center Stage.”

    4. Use Zoom in a browser as a temporary fix.

    Hope Zoom updates this soon.

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