i can't share screen error 117001

[sulthnn]

i'm using windows and can't share screen

error 117001

[CarlaA]

HI @sulthnn, thank you for posting to the Zoom Community! 

Please follow these troubleshooting steps to resolve error 117001: 

• Review your app version and then upgrade as necessary.
• Uninstall the app, then download and reinstall it.
• Clear Zoom cache and cookies from the settings.
• Restart your device or browser.

Let me know if that helps!